4.63 /5
221 reviews
90%
would recommend
Showing the most recent reviews from guests
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Tent - Electric Grass Pitches Jun 2025 Amazing place, its the best campsite we have been to the beach its beautiful.
Deffo coming back.
Very nice place
Tent - Premium Grass Pitches Jun 2025 Very nice place, sea just over the dunes.
Brilliant stay
VW-Type Campervan - Non Electric Grass Pitches Jun 2025 Brilliant campsite, really well cared for, laid out for really well and great extra features.
Staff really friendly and helpful, even lent me jump-start pack when I managed to run my battery flat!
Poor greeting on arrival Tent - Electric Grass Pitches Jun 2025 I was aware from the booking that the last check-in was at 5pm. On the day I booked, I immediately emailed and phoned to discuss my late arrival, but received no answer. I tried again the next day and spoke with a friendly staff member. I explained I would be arriving at around 9:30pm and understood this could be an issue. I was told this was "no problem at all" and that I simply needed to make the night warden aware so he could expect me. No other warnings were given—nothing about not being let in or needing to ring ahead again if delayed. In fact, I only had the night warden's number because I specifically asked for it.
We travelled up from London straight after work on Friday. Unfortunately, traffic and satnav issues delayed us by about 40 minutes. On arrival, I phoned the night warden as instructed and went to meet him at the service desk.
What followed was honestly one of the most upsetting customer service experiences I've ever had. The night warden, a man in his mid-forties with dark hair was extremely confrontational, bully-ish and outright hostile. He was visibly shaking with anger and it honestly felt like he was looking to provoke me. When I greeted him he snapped, "No actually, I'm not alright. What time do you call this? The last check-in is at 6:30." I explained that I had already called ahead to arrange the late arrival and apologised for the delay. His response was that this was just another "sob story" he hears from "Londoners." Regardless of how he saw it, I was simply telling the truth. He gave a whole slew of prejudice against Londoners which he painted us with, shouting about how he was now in an impossible situation and how we were basically taking the mick with no regard to him.
His attitude was so confrontational and unprofessional—far beyond what you'd expect from someone in a customer-facing role, felt more like a run in with a bouncer, I honestly felt like I had walked into a fight. He was full of this rage about having to let us in at that time. He was exasperated slapping the table as I explained our tent setup and travel (which he asked about), and made me feel like I was asking an unreasonable favour rather than arriving as an expected guest. If it was genuinely too late to check in, I would have preferred he stuck to his boundaries and simply said so, or called us—he had our number. Instead, we were made to feel guilty and ashamed.
He instructed us to set up without any light, not just car light, despite many other tents and guests using lights. A kind neighbour camper offered us his torch, but I declined, worried the warden would further chastise us. In reality, the setting up took ten quiet minutes, and finding the pitch was no problem at all for him or the campers.
What concerns me most is not just the warden's attitude, but what it reveals about the campsite's management. He seemed anxious—not only angry with me, but clearly fearful of complaints from campers or his superiors. If a member of staff is discharging this level of anger onto guests, it suggests they are unsupported and under unacceptable pressure. That points to a deeper issue in your management system.
It's a real shame because the rest of the campsite was great—good location, etc although overly commercialised and the Norfolk cider from the shop was uncarbonated and not to my taste, perhaps others enjoy! Sadly, the Friday night encounter overshadowed the trip. I will be sharing this experience with friends and on review platforms unless I receive some response from management, because what happened was completely unacceptable. I would want to protect other customers from facing the same hostility.
If you choose to support the night warden's position, I would remind you: I did everything reasonable to communicate my late arrival, as advised. It is completely unfair to be chastised and made to feel like I was taking advantage when I clearly was not.
Happy camping
Tent - Electric Grass Pitches Jun 2025 Smashing campsite. Clean facilities and friendly helpful staff. A short walk to get onto the Norfolk Coastal Path and a wonderful, unspoilt, sandy beach.
Highly Recommend
Tent - Premium Grass Pitches Jun 2025 Amazing location with lots of beautiful walks and views!
Excellent stay
Tent - Electric Grass Pitches Jun 2025 Excellent location, very good facilities.
Great site but a little remote unless you have a car
Motorhome - Electric Grass Pitches Jun 2025 We had 3 nights and really enjoyed our stay. The pitches are large and the overall area is clean and tidy (apart from some dog owners not clearing up their mess).
The toilets and showers were kept clean throughout our stay. We have a motorhome so came with food for the 3 days but without a car the site is quite remote. Food vans do come to the site but are expensive, there is a horse van converted into a mini bar which serves a selection of drinks at reasonable prices.
We will come back again.
Would recommend
Sprinter-Type Campervan - Non Electric Grass Pitches Jun 2025 Pitch backed on to the sand dunes with access to the beach and coastal footpath. The onsite woods were excellent for dog walking.
Staff were cheerful and helpful and a lot of thought had gone in to the site. Excellent site for keen walkers or beach lovers.
Amazing
Roof Tent - Non Electric Grass Pitches Jun 2025 Wonderful place.
It was our first trip with a tent box, we found the place at the last minute. We drove for almost 4 hours but the price per night was very low and it turned out that we came to a wonderful place, clean, with beautiful views, wonderful and helpful employees, an ideal place to relax for the whole family and children. A place for relaxation and fun for the youngest.
The sanitary facilities are simply unimaginable, clean, new and very well-kept. Easy access. We will definitely go back there again and stay longer to be able to visit the area. I recommend it to everyone.
Stunning location
VW-Type Campervan - Non Electric Grass Pitches Jun 2025 Stunning location, loved swimming in the sea and watching the seals.
Very friendly site, great facilities, so close to the beach. Perfect.
Absolutely stunning venue
Tent - Non Electric Grass Pitches Jun 2025 First visit this weekend loved it so much were booked again for next weekend.
All facilities in very good condition.
Location is absolutely stunning and beach is one of the cleanest we have visited in Norfolk.
Good camp
Motorhome - Premium Grass Pitches Jun 2025 The camp was very spacious and quiet.
The water points for the Motorhome weren't working on 2 of the taps, so took my husband 3 goes to find one to fill up.
We were near the toilets, that was good but would have been better if there had been a couple of showers as well in the block as the shower block is on the other end of the camp, being partially disabled meant I had to drive over there!
5 star location, facilities and isolation
Tent - Non Electric Grass Pitches Jun 2025 I stayed at Waxham sands for 5 nights in a standard tent, its an excellent location for going round Norfolk in that it is central so most things you might want to do are within range.
In terms of physical location, it is amazing, rural and on the coast, any estimation of time to the beach is exaggerated as it is literally THERE and you can sit and watch seals to your hearts content!
Facilities wise, things are as expected, nice showers, laundry, little shop, numerous toilet blocks and washing up stations - the bone of contention is the phone signal and WIFI which is patchy at the edges of the site but for me this was ideal paired with non-existent phone signal! You can get WIFI outside of the shop the majority of the time to set off maps and similar!
Can't rate this place highly enough, will definitely return!
Sand, sea and seals
Caravan - Electric Grass Pitches Jun 2025 Super site adjacent to a lovely clean beach. Enjoyed seeing seals close in to the shore.
Facilities clean and well maintained. Staff friendly and helpful.
Will be coming back later in the year.
Lovely stay
Motorhome - Premium Grass Pitches May 2025 We were really happy with our stay here. Lovely informative staff, nice area and good price for staying in our campervan. The park was lovely for the kids, and the beach being a short walk away was perfect!!
I'm quite funny about using public toilets etc but these were kept in a nice clean condition, and I had no issues there either.
We will definitely be returning
Brilliant location
Tent - Premium Grass Pitches May 2025 Excellent place to camp staff are all lovely. Had a great time.
Peaceful and friendly site with beach just short stroll away
VW-Type Campervan - Electric Grass Pitches May 2025 I booked this spot because I love Horsey and the seals, so wanted to camp close by. Despite it being May half term, it was surprisingly peaceful and quiet on the site (I was travelling solo).
The reception staff were very warm and helpful. I hadn't used my electric hook-up before, and they were lovely and helpful about it: reassured me that the on-site maintenance could show me how if I got stuck. Toilets and showers very clean and regularly maintained. Never ran out of loo roll!
The pop up food and bar vans were a lovely perk too.
Beautiful walks direct from the campsite onto the Norfolk coast path. 2 min walk to beach over dunes. Very family and dog friendly site. Even includes a doggy shower 'spa' area which is lovely!
There is only one shower block, which was fine when I was there but for the size of the site, it could maybe do with another block especially in the busier Summer months. The showers don't open until 8am. I would have preferred earlier opening for the showers, but wonder if this might be set times for safety? That was my only slight niggle.
This is a great site. For families, couples and solo travellers. I will definitely be returning in the future 😊
Great facilities, well maintained, but a bit packed in.
VW-Type Campervan - Non Electric Grass Pitches May 2025 We visited on the final bank holiday weekend in May and it was our first large holiday park experience in our campervan. The park location was lovely behind the sand dunes and easy to find. Very smooth and easy check in as we driver in. The playground, mini golf and communal seating areas were a great addition and the quality of these spaces was brilliant - our 4 year old loved it, but was clearly enjoyed by older ones too. The large shower cubicles were great and clearly well thought about for families. They were very clean and well maintained. The only thing we would have liked is a few more of them ideally in another block the other end of the site, as at peak times they were often full and are quite a walk from the non EHU pitches, to find yourself then waiting. The toilet blocks again were clean & well maintained, we felt there were enough of these, but our only grumble was there was never any loo roll first thing in the morning which was a bit of a pain. The washing up sinks were very busy at peak times too, so queues often formed here, but again the quality of them was excellent.
We really enjoyed our non electric pitch for the green space around and views of the sand dunes, however, the majority of EHU pitches looked really jammed in, down long rows of pitches and was not something we would have enjoyed. Whilst the park facilities are great to have, it’s clearly something you need to offset and balance with the busyness especially if you had one of the EHU pitches. For us we would only recommend non EHU pitches here. I’m sure some people love it, but it had packed out festival vibes and not something we would have enjoy whilst on a camping holiday. Our final feedback was with the rubbish disposal. Great to have large skips to cater for the mass of general waste, but recycling was not easily located nor at the refuse sites by the skips, so feel this could be improved upon as most people were throwing everything in the one place as the recycling wasn’t clearly marked or convenient to find. We probably would return, but would be quite specific on our pitch location!
Nice location but could be better Tent - Non Electric Grass Pitches May 2025 It's very close to the beach and there were seals, which was lovely.
Unfortunately, there didn't appear to be any recycling (just a big skip for all the rubbish). The hot water in the bathrooms/washing up area was very hot and miss - showers were always warm though.
There was also an issue with toilet paper - the toilets constantly ran out and were left without toilet roll for many hours.
Excellent location
VW-Type Campervan - Electric Grass Pitches May 2025 Excellent location and fantastic services.
Check in and staff were flawless and friendly. The only gripe would be they need a bit more toilet maintenance throughout the day as the facilities got 'untidy' quickly and the loo roll ran out! Other than that, the pitch was a good size and the location had a bit of everything and I would highly recommend it to families and tourers!
Great location
Tent - Electric Grass Pitches May 2025 Great location, so close to a lovely sandy beach. Site shop sold most essentials and had good opening times. Toilets and showers were clean and were regularly serviced. Food trailers were available in the evenings, which we bought food and drinks from. Play areas for children were used by our grandchildren. We used the firepit that was lit in the evenings to cook marshmallows on. This was our first time camping with 4 adults and 2 children under 5 and had a great experience. We would come back again.
Thoroughly enjoyed our stay
Tent - Premium Grass Pitches May 2025 We thoroughly enjoyed our stay at Waxham Sands. Clean showers and toilets, checked regularly.
Kids enjoyed the mini golf. Great fire area for doing smores! Very dog friendly!
Beautiful beach within a short walk over the dunes, I would say unsuitable for those with walking difficulties. We saw many seals.
Taken over by TikToking Teens!
VW-Type Campervan - Non Electric Grass Pitches May 2025 Can't fault the location of this campsite, just a 5 minute walk from a gorgeous sandy beach with loads of cute seals popping their heads out of the water.
The staff are very helpful (allowing us a very late arrival time) and the mini golf is fun. The on-site shop is extensive but had run out of bacon by Saturday afternoon, not to be restocked until Tuesday. Lacks good quality bread too.
Another issue was the lack of toilet paper in the ladies' toilets closest to our pitch. It ran out before 7am every morning. So next time we'll bring our own loo paper, bread and TP!
The main reason this is not a four star review is the pitch size. We were cheek by jowl by a family with football mad kids who repeatedly kicked their ball onto our pitch and were really noisy. There were also three teens who used the fence that marked the edge of our pitch as a phone stand so they could record TikTok dances. The same music playing over and over again, morning, noon and night, about 6 feet from where we were trying to relax. We were trying to 'live and let live' but have to admit that they were incredibly annoying.
So a family friendly site, yes, but not somewhere to go if you like space and want a quiet, relaxing time.
Recent stay
Roof Tent - Premium Grass Pitches May 2025 Great site, very clean and staff all friendly.
Short walk to sea over the dunes.
Food and drink vans were a bonus, in addition to on site shop, that was well stocked.
Pitches were paved just enough to feel not on top of each other.
Lots of dogs.
