Highland Gateway Glamping and Caravanning

Lovely & Peaceful site

Lovely site peaceful and good facilities

Be aware

Be aware before you book. You only get £5 worth of electricity with the pitch (this is advertised in the listing). If you're in a motorhome or need a heater or hair dryer, this £5 will last about 2-3 hours. You may need to buy more electricity via a QR code and app. You may end up paying more for extra electricity than the cost of the pitch. Sadly the most disappointing campsite we stayed on in Scotland during our holiday.

Site's response

Thank you for your feedback. We are sorry to hear that you found your stay disappointing, although we feel it is important to clarify a few points for the benefit of future guests. As clearly advertised before booking, each pitch includes 10 kWh of electricity per night, equivalent to £5 at our rate of 50p per kWh. This is an allowance of electricity, not a time limit. For example, a 2 kW electric heater running continuously for five hours would use the entire 10 kWh allowance. A heater running for two to three hours would use considerably less, depending on its wattage. A hairdryer, which is generally used for only a few minutes, would consume relatively little electricity. We find that the majority of our guests use considerably less than their daily allowance, with some using very little electricity at all. Naturally, consumption varies depending on individual appliances, heating requirements and how electricity is used. We operate a small, independently run campsite in Scotland, where heating can be necessary even outside the winter months. Rather than increasing our pitch fees to cover potentially high electricity consumption, we believe it is fairer to include a generous allowance and allow guests who require more to purchase additional electricity. This means guests who use very little are not subsidising those with much higher consumption. Our metered system also encourages responsible energy use, which we believe is increasingly important. We appreciate that different campsites have different approaches to electricity charges, but our allowance and additional charges are clearly advertised before booking, allowing guests to make an informed choice. It is disappointing that this aspect of your stay overshadowed your overall experience, particularly as we work hard to provide a peaceful, clean and well-maintained campsite at a reasonable price.

Excellent little site, big facilities

Out in the sticks a bit, a small site with great facilities, even a toilet shower duo so you can get yourself ready in 1 lockable space that was lovely & toastie on a cold morning 😁 Best bit “adults only”