St Helena's Caravan Park Reviews
Find out more about St Helena's Caravan Park
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St Helena's Caravan Park is an adult only park in central Yorkshire, within 20 minutes of Harrogate, Leeds and Bradford. The site offers grass, all-weather and hardstanding pitches with optional electric hook ups, suitable for tents and tourers. The site offers a secure wooded area for dog walks and a farm shop just a five minute walk away. Otley is also within a five minute drive, great for shops and restaurants!
6 reviews
100%
would recommend
Good experience
Recommends site
Diana J
0
0
Having stayed in a disappointing campsite for 4 days, we were hoping this would be a good stay. We were not disappointed! Nice big pitches, shower block very close and lovely wooded dog walk. We also took advantage of being close to Otley to eat in a great Turkish restaurant! Would recommend this campsite.
Couldn’t ask for more!
Recommends site
Amanda J
0
0
The whole site was beautifully maintained, impeccably tidy and clean in all areas. The shower block did not feel 'outdoors' therefore, it's the first site I've visited where I've not been on edge using the facilities (I'm terrified of spiders, there wasn't one to be seen!). Very efficient access and we really appreciated the cordoned off woodland for off lead dog walking. There's also a farm shop just over the road, perfect for campsite cooking! Already planning our next trip.
Super
Recommends site
Emma O
0
0
Beautifully clean and well kept site. Great staff, kind and helpful, friendly and efficient.
Peaceful stay!
Recommends site
Michelle W
0
0
I stayed here for what was originally one night. I was met with a friendly reception who gave clear instructions on directions and facilities. I decided to stay another night and they facilitated that without hesitation. The campsite was quiet which I wanted and clean facilities. Would definitely visit again.
Peaceful, great location
Recommends site
Hannah W
0
0
We stay here often for a night or 2. Great location for Leeds.
OK site, no sign of owners
Recommends site
Alison P
0
0
1st impression wasn't good. When we arrived, we called the number that lifted the barrier but when we got through, there was nobody in the office, so we called the number, no answer. We had no clue what to do, so just drove round the park until we found a spot. If you're not going to answer the number that you provide, then please include instructions including the pitch number in the confirmation email. The site and facilities are okay.
Site's response
Dear Alison, Thank you for taking the time to provide us with feedback on our out-of-hours check-in process. I'm glad to hear that the barrier operated correctly and allowed you into the park. Firstly, I would like to apologize for the difficulty you experienced in getting through on the phone. We do our best to answer every call immediately, but sometimes we may be assisting another customer. Please be assured that we always try to call people back as soon as we are available. For late arrivals, pitch numbers are clearly displayed in the office window, and a large metal park plan is attached to the office wall to enable self-check-in. Following your valuable feedback, we have now altered our welcome letter to explicitly state the check-in procedure for late arrivals. In addition to the duty manager's number, we have also added an emergency mobile number to offer further assistance to customers who may be struggling with the out-of-hours check-in process. If you or any of our customers anticipate requiring a late check-in and are concerned about the self-check-in procedure, we always welcome a call during office hours. We will be more than happy to provide your allocated pitch number and directions to your pitch in advance. Sally