Highlands End Holiday Park Reviews

Great Site

Great site, exceeded expectations. Will be going back!

Site's response

Wow , we exceeded your expectations we are really proud!

Good clean site

Nice site with good facilities. Kept lovely and clean. Nice friendly pub & restaurant on site. A 30 minute walk into West Bay, where lots of cafes, pubs and places to eat. Other nice walks available from the site. The shower was lovely and powerful. Would love to return

Site's response

Thank you from all of the team for your lovely review.

Dorset Gem

An excellent site in a superb location. Good for walking and exploring local towns, villages and beaches. Highly recommend and will happily return there in the future.

Site's response

We are so happy that you found the park excellent and enjoyed exploring the local area.

Peaceful and relaxing

Well maintained and friendly staff. Beautiful location. We loved the dog field as it was a great size and very safe.

Site's response

We are so happy that you and the dog had such a lovely stay with us.

Great weekend away

Great site too stay at, had everything we needed the facilities were very very good

Site's response

We are so pleased that you found the facilities to your liking.

5 star will definitely be returning

Excellent campsite. From Start to finish the communication was excellent. Fantastic location, lovely staff and great amenities. Absolutely wonderful stay, we cannot wait to return

Site's response

We are pleased that you found the park excellent and will return in the future.

Lovely stay

Clean, tidy and good facilities.

Site's response

We are pleased that you enjoyed your stay with us, So glad that everything was tidy.

Fantastic place to stay!

Really lovely well laid out campsite. Lots to do. Incredible views. Nice and quiet. Very clean! Will be back. Only thing I will say is that another similar site we visit, they don’t charge for soft play or for swimming and charge similar rates for staying there. This does mean that if we had to choose, we would go to the other campsite as the onsite facilities are just as good, but free.

Stunning Location

What a beautiful place. Our pitch had stunning views of the ocean. We made the mistake of setting up a fair weather tent and got a bit battered, but was totally worth it. We will be better prepared next time, we will definitely be back. The dog had the time of his life too.

Site's response

We are pleased that you all enjoyed your stay overall and will be back.

Amazing holiday park

What a beautiful holiday park with absolutely stunning views, we had the best weekend. The facilities are really great, we particularly enjoyed the swimming pool fun sessions, soft play for our little ones & the Alpaca feeding. There is a lot to do with kids which is great! The park is a great size and very clean and well looked after! The bathrooms were always clean and in great condition, we were very happy with the separate baby bath which made it much easier for us and our little one! Thank you, we will be back!

Site's response

We are so happy that you will return to us in the future as you enjoyed your stay so much.

Highlands End

Stunning location, great pitches and views, Martins Bar and the Spar were excellent. Our only comment would be the shower blocks were very tired and in our opinion could do with a refresh.

Site's response

We are pleased that you enjoyed the location and enjoyed Martins Bar and Restaurant.

Ok

Overall good experience, yet disappointing about where we were camping. It started good then motorhomes were parking next to ours and other peoples tents completely blocking out coastal views, even though it states no motor homes past a certain point. WIFI was non-existent as could not buy a code to access it. Lastly lack of breakfast service on-site as only available on certain days.

Site's response

We are pleased that overall you enjoyed your stay with us. You may purchase Wi-Fi on your phone whilst on park or you can buy a code at reception.

Lovely site

Lovely views and walks lots to see and do

Site's response

Thank you for your review, we are pleased that you enjoyed the views and walks.

Brilliant

This is a site that we will come back too every thing was perfect the staff where great and helpful the site is in such a great spot to enjoy the fab beaches around the area with some stunning walks the only down side is the wind make sure you peg up correctly as it does get A little windy at times but that does not sway me away from this site

Site's response

Thank you for your review, we are so pleased that you found everything perfect.

Fabulous stay - memories made and will be back!

Thank you so much to Theresa and Donna who helped me and my family obtain a pod over the windy period this week. You were very empathetic and super speedy sorting. Kate was lovely and has wonderful customer service skills - hoping you’re enjoying your holiday. The soft play was FAB for my 2 year old and we LOVED Preacher the Story Teller. We spoke to other families who agreed, secure more gigs for him :) Lovely food, good coffee and the facilities overall were fantastic. Thank you! See you again Hen, Scott and Otis

Site's response

We are pleased that our team were able to help you with a pod when the weather turned. We hope to see you again soon.

A lovely site

A lovely site, I've stayed before when I was a child and returned this weekend as an adult with my husband and dog. It's a lovely site in a fantastic location. We will be returning! Great for dogs but beware, like most sites not all owners keep their dogs on leads - despite this being a rule!

Amazing!

We had a wonderful time! We camped, it is so beautiful there. I would definitely recommend this place and would go again. Lots of fun and freedom for the children as it feels safe there. The only downside is that facilities are really far away from the tent pitches, so it is hard with children making it to the toilet at night time. The prices to be in a tent there felt a little much for inconveniences like that.

Site's response

We are pleased that you had a wonderful time.

Highlands end

Great campsite, very clean in every aspect of the park. Lots of the kids to do. Liked that you could choose your own pitch.

Site's response

We are pleased that you enjoyed your stay with us and liked that you choose your own pitch.

Nice site, amazing views, customer service could be better

Overall, the site is pretty nice. The views are fantastic. I would have rated higher but I didn't find the customer service great. The staff were not rude or unhelpful but just not what I call friendly and good customer service. This was mainly the staff working in Martin's Bar, the Leisure Centre and the shop. A shame

Site's response

We are pleased that you found the site nice and the views fantastic. We do apologise if any of our team were not up to their usual high standard of customer service.

Wonderful stay

Stayed for 2 nights with my 2 young daughters, plenty for them to stay occupied: 2 great parks and a fantastic pool, family fun hour at the pool was brilliant, we had so much fun. Shower blocks, toilets, and washrooms all very convenient and a spar shop stocked with everything you need. Electric grass pitches perfect in size and easy to get to, we walked down the cliff to West bay each night for food and was such a lovely walk, about 15 to 20 minutes. Loved staying here, would definitely recommend and one I'd come back to again and again.

Site's response

We are very proud that you had such a lovely stay with us and that everything met your expectations.

Mini break

Nice place to stay and easy access to park with clear instructions. Bar/restaurant a little disappointed as took a while to order food and receive it. Would have been nice to have more meal options for the evening like jacket potatoes, sausages, chicken burger etc. Staff great and very friendly. I also think having to pay to use the pool if you've already paid to stay a bit disappointing as campers should have it as part of the stay. Spar shop reasonably priced with everything you need.

Beautiful site with beautiful views!

Lovely site would definitely stay again.

Great site, amazing location, but pub could be better

What a location - utterly beautiful views, well laid out, peaceful, clean and well maintained. Cannot fault the site! However; the on-site pub could be improved, the service at the bar was really slow every time we were there and on the 'curry' night it was at least 30 mins to get near the bar, we left after 10 minutes of queuing. Considering the amount of visitors on site a few more staff in the bar/restaurant would have really helped the guests experience. Aside from the poor service at the bar, everything else was brilliant and we had a delightful stay.

Great site

Great holiday location. Really clean well kept site. Very quiet even through peak season. Wonderful walk to a very dog friendly beach. All staff were super helpful and pleasant. Would def recommend.

Pretty location

It was great to wake up to stunning views. My family and I enjoyed our stay and loved the fact that we were only a 20 minute walk away to two beaches. The facilities were clean and the members staff were really friendly. Everything was clearly sign posted and we'll thought through for our convenience. I especially loved the fact that we could freeze our ice blocks in the communal freezer and that there was access to washing machines and irons. It was also possible to recharge phone chargers for a small fee. Only downside was the Jurassic Fields music festival which went on for 3 nights of our 4 night stay, it would've been good to know how much this would affect us at the time of booking. The music was quite loud and went on until 11pm. This was frustrating as we were in a lovely, peaceful location and it would've been good to benefit from this.