Wigwam Holidays Shellstone Reviews
Wigwam Holidays Shellstone is a nature's paradise situated within the Pembrokshire Coast National Park and surrounded by stunning countryside. Spot an abundance of wildlife by the large pond onsite, just an arm's reach from your chosen en-suite pod here. Ideal for exploring the many Blue Flag beaches lining the coastline including Manorbier and Lydstep. Disabled access pod also available.
4.82 /5
94%
Recommend
Highly recommend
Featured
Recommends site
April B
1
0
We stayed as a family for a short visit. We were greeted on arrival and given lots of helpful information. The pod was immaculate and had everything we could have needed as well as some lovely extra touches such as complimentary hot drink sachets and a pint of milk in the fridge. It was warm, comfortable and spacious enough for my 6ft 2in husband. The location is within a 5 min drive from Manorbier beach, which has a lovely hilltop view on the way there. We hired the BBQ, which was great value, and came with an easy light up bag of coal. We also purchased the colourful magic fire sachets for the fire pit, which the children loved. The couple that run this site are super friendly, helpful and welcoming. Very happy with our stay and would highly recommend.
Site's response
Thank you very much for leaving a lovely review. We are very pleased to hear that you found the pod immaculate and that you enjoyed the complimentary refreshments. We are always interested to hear that our guests have enjoyed the local scenery. The fire pit and colourful sachets are very popular, it is nice to know that the children enjoyed them. We enjoyed meeting you all and hope you will return again soon. Thank you for recommending our site, we really do appreciate it.
Very enjoyable stay
Recommends site
Trevor V
0
0
Great hosts, very friendly.
Site's response
Thank you very much for taking the time to leave a review. We are pleased to hear that you had an enjoyable stay. It was lovely to meet you both and we hope to see you again.
Pro's and Caveats
Mark H
0
3
My wife was very impressed by the cleanliness of the facility. Therefore, this has earned the 4-star rating. However, as far as I'm concerned, there are caveats which would not give that score. Personally, I would have scored the site at 2 or 3 stars, as set out below... The good things about this site was that it is very clean and hygienic which is nice and very much appreciated. Thank you. Quiet location. Secure cabin doors/windows. Electricity included in booking price. Hot shower (immersion heater-driven). Good free WIFI provision. Plenty of USB & electrical sockets . Kitchen utensils provided. 800W microwave. Small kitchen sink with hot water. Small fridge and freezer. A helpful site manager. Central location to Tenby, Pembroke and beaches. There were some Caveats. Very tight car parking area for larger vehicles. The car park is shared between the site owners dual business operations - a garden machinery sales and service business and the cabin hire business. This may mean the car park becoming clogged at times, especially the entry to it. Narrow country lane approach to the cabin site and a hazardous main road junction & site entry/exit for any vehicle type Your car must be permanently left and parked up to 100 to 200 metres from your cabin during your stay at the site. You will be given a wheel barrow by the site manager to bowl your belongings to and from your cabin. This is not a joke! Claustrophobic experience for some people, e.g. the cabin has lack of windows which may afford a tunnel-like entrapment sensation for some people. The cabin is like a sauna on hot nights. If your health is compromised by heat, be prepared. We were given a disabled person's cabin instead of the cabin we booked so be prepared e.g. I had to kneel down on the bathroom floor so I could brush my teeth at the bathroom sink! Lack of privacy in some cabins. Our cabin was aligned/orientated such that the entry door to our living area was on full view to all and sundry who arrived in the car park. Stark cabin lighting. Bring a lamp or two of your own to plug in, in case of need to read without disturbing your partner at night. Fire pit smoke inhalation hazard for asthmatics or those who have compromised respiratory conditions, e.g. COPD etc; Smoke from lighted neighbours fire pits may find its way through your open cabin windows. Be prepared, especially on hot nights Even if used carefully, the cabin kitchen area toaster will set off the cabin fire alarm - be prepared for this. Arrival (16pm) and departure (10am) times are unreasonable. The reason for these constraints seems due to the lack of staff available to prepare cabins between bookings. Even so, this is not the fault of customers. 15pm and Noon arrival and departure times would be more conducive. Overall, for what the site affords, I think £430 for 3 nights is too expensive and not value for money, especially when you end up with a cabin you did not book originally. The car parking being problematic and other cabin neighbours lighted and smoking firepits may make some peoples' stay uncomfortable on hot nights. I will revert back to hotel rooms and/or campsites or different cabin sites for a more reliable experience next time. I would not recommend this cabin park nor would I discourage booking it. I can only suggest future customers being more prepared from the pointers I set out above on their first visit to the site.
Site's response
Thank you very much for taking the time to leave us a review. First the positives! We are very pleased to hear that your wife was impressed by the cleanliness, and that you thought it was clean & hygienic which was nice and appreciated. We are also pleased to hear that we have a helpful site manager. It is great that you think we have a central location to Tenby & Pembroke beaches. Regarding your caveats! Yes! the car park area may become busy at times, but this is uncommon. The narrow country lane approach from The Ridgeway is not something we have any control over. The hazardous main road junction, (We assume this is the one 200 yards away) is not the only exit. You can drive through the small housing estate and access the main road with good visibility in both directions. Your car must be parked in the car park for the safety of all our guests - especially children! The cabin you stayed in was about 20 yards from your car. You are offered a wheel barrow to transport your luggage, if you don't wish to carry it. Many of our guests appreciate them and see it as part of the fun! Claustrophobic - lack of windows? The cabin you were in has 4 windows in the main area and a glass panelled door. There is also a frosted glass Velux window in the en-suite wet room. You commented that the cabin is like a sauna on a hot night. If you leave all the windows, blinds and curtains closed while you are out in the daytime, the cabin doesn't get too hot at night. Not in the cabin you booked? If you check your booking confirmation (which you receive by email after you have made your online booking) You will see that you did in fact book the Ensuite Deluxe Accessible Wigwam Pod. (Pet-Free) So you were in the Cabin you booked! Having to kneel down to clean your teeth? We accept the washbasin is slightly lower to accommodate wheelchair users. However! You can lean over the washbasin, you do not need to kneel on the floor! Smoke from firepits finding it's way through the window? Perhaps you could open the windows on the opposite side of the cabin to the fire? Toaster setting off smoke alarm - This is a wired-in smoke alarm for the safety of all our guests. If we allow guests to vacate at noon and check in at 3pm - 3 hours is insufficient time to clean 6 cabins to a high standard. We could take on more staff to turn the cabins around quicker, but this would lead to an increase in the nightly rate! We wish you had made us aware of these "caveats" during your stay. We would have been able to address them at the time. We are sorry you didn't enjoy your glamping experience. If you do book different accommodation in the future, we advise you double check what you have booked so you are not disappointed! We wish you well! Team Shellstone,
Nice cosy pods
Recommends site
Rianne R
0
0
We stayed here for two nights. Nice pods with all the facilities you need. Nice owners. Quiet surroundings.
Site's response
Thank you very much for leaving us a lovely review. We are pleased to hear that you thought the pod was nice & cosy with all the facilities you need. We are glad you were able to enjoy the quiet surroundings. It was lovely to meet you all and if you are ever back in Pembrokeshire, we would love to see you all again.
Fantastic!
Recommends site
Helen G
0
0
What a wonderful stay we had, beautifully kept surroundings. The pod was immaculate and just right for our family of 3. The fire pit at night sat listening to the birds, was so peaceful and the location was great for exploring the local beaches. Didn't want to leave!
Site's response
Thank you so much for leaving us a lovely review. We are so pleased to hear that you had a wonderful stay in "beautifully kept surroundings," in an "immaculate pod." It is nice to know that our guests appreciate all our hard work. We think listening to the birds is very calming and sitting round a firepit is a great way to relax. We are very fortunate to be in a great location for exploring the local beaches. We love to hear that our guests didn't want to leave, it makes us hopeful that you might wish to return again soon! It was lovely to meet you all and we would love to welcome you back again!
Amazing!!!!
Recommends site
Ruth H
0
0
Had the best few days!! Julie & Will were superb, we didn't want to leave! Will definitely see you again soon, thank you for everything.
Site's response
Thank you so much for taking the time to leave us a lovely review. It's always nice to hear that our guests didn't want to leave. We look forward to welcoming you back again soon.
Great place to relax on budget.
Recommends site
Dorota K
0
0
Quiet and green place. Great to relax and unwind.
Site's response
Thank you very much for leaving a review. We are pleased to hear that you found our place quiet and relaxing. We hope to see you all again soon.
Ideal location for getting between Tenby and Pembroke
Recommends site
Molly C
0
0
Lovely little pod that was a perfect location for getting between Tenby and Pembroke. Great facilities, but there was a little issue with the water temperature of the shower, which seemed to be fluctuating a lot. Really quiet, and good walks. Great Wi-Fi and internet connection. Will be coming back again.
Site's response
Thank you very much for taking the time to leave us a review. We are very pleased to hear that you thought it was a lovely little pod in a perfect location, with great facilities. We are always thrilled when our guests have good walks and enjoy the beautiful Pembrokeshire scenery. We are so sorry to hear that you had an issue with the water temperature in the shower though. We could have looked into this for you if we had known during your stay. We hope that it didn't spoil your overall enjoyment. We look forward to welcoming you back again soon.
Thank you
Recommends site
Donovan R
0
0
We spent a week at wigwam and loved everything about it. Clean, quiet and well placed to explore the area. It is a great place to relax and recharge. We will definitely be back.
Site's response
Thank you very much for taking the time to leave us a lovely review. We are pleased to hear that you found the Cabin clean and the site quiet and well placed to explore the area. We are delighted that you think it is a great place to relax and recharge and that you wish to return. We look forward to seeing you again soon.
Excellent stay
Recommends site
Rhys D
0
0
Highly recommend Wigwam Holidays Shellstone for a little get away. Very friendly owners, very clean pods and an outstanding service. Pods are well equipped with all essentials required. Spent most evenings by the fire pit just outside. Very relaxing spot only 10 minutes from Tenby town. We requested more firewood and logs, which were promptly delivered to our cabin within 5 mins of the phone call. Very warm welcome and great owners. Would highly recommend staying here!
Site's response
Thank you so much for leaving a lovely review. We are very pleased to hear that you highly recommend our site, and you found the Cabins very clean. We are always happy to see our guests relaxing round the firepit and enjoying the great outdoors. We would love to welcome you back again any time. Hope to see you again soon.
Lovely place 10/10
Recommends site
Bethan C
0
0
Me and my partner have enjoyed our time and accomplished our goal, and I think everyone should go and give it a try because it is so peaceful and a good experience.
Site's response
Thank you Bethan for leaving us a lovely review. It was lovely to meet you and your partner. We are so pleased that you were both able to overcome your apprehension and enjoyed your stay with us. You should both be very proud of what you have achieved. We hope to welcome you both back again soon. Thank you also for leaving the cabin so clean and tidy.
Stay in Shellstone
Recommends site
Emma B
0
0
Cleanliness exceptional, great facilities in the pod, friendly hosts and a lovely well maintained site. Would definitely stay again!
Site's response
Thank you very much for leaving a lovely review. We are so pleased you thought the cleanliness exceptional, and the facilities in the Cabin were great. It was lovely to meet you and we would love to welcome you back again any time.
Great stay
Recommends site
Lewis E
0
0
Great place to stay, customer service couldn't have been any better!! It was a nice relaxing get away.
Site's response
Thank you so much for leaving a lovely review. We are delighted that you think our site is a great place to stay, and the customer service couldn't have been any better. We are pleased that you enjoyed a nice relaxing get away. We hope you will both return again soon.
Beautiful site, super holiday
Recommends site
Kathy D
0
0
Peaceful site with beautiful surroundings. Accommodation was very clean and presented to a very high standard. Lovely village with great food in local pub. Super welcome from owners who could not do enough to help us and make us feel at home.
Site's response
Thank you so much for leaving us a lovely review. We think our site is peaceful with beautiful surroundings, but we love to know that guests think it is too! We are very pleased to hear that you found the accommodation very clean and presented to a very high standard. We hope you will all return again very soon.
Maximum fun!
Recommends site
James C
1
0
It was a perfect place for those who love adventure. Me and my wife loved this place very much, we had a nice stay, a warm welcoming pod with a perfectly placed pond :). We booked 2 pods for 4 however we ended up using one pod for cooking and the other one to sleep. It's a perfect place for all. Hangouts nearby, beaches, castle and night thrills. A campfire & BBQ set all provided right away by them. Good customer service too.
Site's response
Thank you so much for leaving a lovely review. We are so pleased to hear that you loved our place and that you found the Cabin warm and welcoming. We also thank you for mentioning that you had good customer service. We would like to thank you too, for leaving the Cabin so clean and tidy. We hope you will return again soon. PS - Thank you for the surprise bottle of wine. It is much appreciated.
Weekend away
Recommends site
Terry S
0
0
Me and my son enjoyed a lovely relaxing weekend away in the pod. We were greeted with a warm welcome and friendly service. The pod itself was very clean and well thought out, and was quiet and relaxing. We will definitely be returning for another stay!
Site's response
Thank you so much for taking the time to leave a lovely review. We gave you a warm welcome but the weather unfortunately didn't. We are pleased that you found the Cabin very clean and well thought out, and the site quiet and relaxing. We look forward to welcoming you back again soon. Hopefully the weather will be much better.
Nice Break
Recommends site
Julie K
0
0
An excellent stay at Wigwams Holidays, the cabin was all ready for us and spotlessly clean. Compact but comfortable cabin, milk and tea and coffee supplied. So peaceful and quiet, and we were lucky with the weather so made the stay more enjoyable. 5 min walk from local pub, 10 min drive from Tenby. Julie, the site owner, emailed us to tell us where the keys for the cabin were and just popped down to see us on Sun morning to check everything was OK. There is one cabin available for anyone with mobility difficulties. Would highly recommend this site to anyone
Site's response
Thank you very much for leaving a lovely review. We are so pleased to hear that you thought the Cabin was spotlessly clean. It makes such a difference when the weather is nice, and you can take full advantage of everything beautiful Pembrokeshire has to offer. We are thrilled that you recommend our site and we hope to see you again soon.