Seven Acre Woods

Overall fine

Lovely setting, great private area with badgers burrow. Facilities were nice, and clean, although there was no hot water for our first shower. We thought, for the £90 per evening that we paid, things like toilet roll could be replaced/stocked up each day, rather than waiting for the guests to ask for it. Our camping gas was also empty on arrival, so that could have been checked before our arrival. The outdoor chairs had lots of bird poo on, which were easily cleaned off before our arrival, also. We would expect more practical cooking facilities, including more (and better quality) crockery. More soft furnishings within the hut, to give it a more cosy, welcoming feel.

Site's response

Hello there, Oh dear what a shame you didn't find to be well! It is the lowest rating we have had so is very disappointing to hear, so it must have been too for you! We can only apologise for initially no hot water - there was a fault which we easily rectified as soon as we were informed and there was hot water again within a couple hours. We don't regularly check the hot water as there is never normally an issue and an abundance of hot water, as there was on Friday, so again apologies for this inconvenience, but was out of our control until we knew. Again, with the toilet roll, if this runs out without us knowing then we are of course not to know, but we do clean and check the facilities every day and check for soap and toilet paper - so are sorry if you were left short before replacement, but again, if someone uses the last before we get a chance to replace then too, is out of our control. As with the gas, we always have replacements for guests as and when they need and the bird poo we are sorry if we obviously missed or it 'happened' after our cleans and checks so apologies for this. Lastly, we are sorry you were not keen on the crockery and wanted more soft furnishings, this of course is a personal preference which slighted your stay and are sorry for. We are not sure where we can try harder, but will try to check for bird poo closer to guest arrival times and although the crockery gets checked on every check-out, we are going to check more thoroughly on this occasion. The hot water and toilet roll can happen if we are not to know but we do remedy as quick as we are aware or informed. We are just sorry you were inconvenienced by such and from this that your stay was not as enjoyed as others generally do. Steve, Ruth & Harrison

It was good

Good place, but the main person didn't come out to help us when we needed it most, so we left early.

Fantastic stay

Had a wonderful stay over the bank holiday weekend. Lovely, small campsite with beautiful, clean facilities. Very friendly host, and everything we needed for a perfect weekend. Thank you!

Site's response

So pleased all was well and enjoyed! Thank YOU for coming! Steve, Ruth & Harrison